CB Telecommunications Rogers Communications Digital box - tv

Rogers Communications review: Digital box - tv

Linda Alderson of Mississauga, CA

Mar 19, 2024 3:38 pm EDT

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I live in a condo - under a bulk agreement - I have a 1 pcr - digital and 2 nextbox and have had for 7 years - up until a year ago I had no problem - the 2 nextboxes are free with the contract and I pay $9.05 for the pcr - in the last year - I have many problems with the pcr box - they send a new one - use that for a month then have to replace - they did send a technician - said they sent the wrong box - he brought me the right box - took the incorrect one back - and then one showed up at my condo door the next day... I sent 2 boxes back rogers confirm they have received the boxes... But was still on my bill...

Last night I received a call from office of president - he was going to help me out - assigned to my account - after hanging up front him - all my boxes were disconnected and I received a contract for $319.00 and a monthly payment of $20.96 - my situation has not changed - and this morning my bill is $800.00 -

For what - I still have my original boxes - I never agreed to another contract -

Please help - this has been going on for almost 2 months - thanks in advance linda alderson

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Rogers Communications response

Mar 20, 2024 12:00 am EDT

Rogers Communications customer support contacts

Phone numbers

+1 (855) 381-7834

+1 (416) 935-5555

Address

333 Bloor Street East, 7th Floor, Toronto, ON, M4W1G9, CA

Website

www.rogers.com

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Hi Linda, so sorry to hear about your recent experience. If you can please contact us through the Rogers Community Forums we will be happy to look into this for you. ^zf

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Rogers Communications contacts

Rogers Communications phone numbers

+1 (855) 381-7834
+1 (855) 381-7834

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33%
Confidence score

Customer Service

+1 (416) 935-5555
+1 (416) 935-5555

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International

+1 (888) 764-3772
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United States

+1 (800) 787-7953
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Chinese Language

+1 (800) 575-9090
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Pay As You Go

+1 (877) 559-5202
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Billing & Payments

+1 (855) 381-7835
+1 (855) 381-7835

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Wireless

+1 (855) 381-7839
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Internet

+1 (855) 381-7838
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TV

+1 (855) 381-7836
+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840
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Home Monitoring

+1 (866) 210-4059
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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141
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Small Business

+1 (800) 958-5000
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Enterprise & Medium Business

40019
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