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I went to Popeyes #8495 at 4493 Commercial Way, Spring Hill, FL 34606 tonight and ordered a 3 piece tender meal from the drive-thru menu. I ordered while staring at the menu board showing the meal is $11.49. I tried ordering two apple pies, but as usual they had none. This location is always out of something. When I got to the pick-up window the manager told me I owed $14.15. I said "that can't be right. Tax can't be almost $3.00. Please check that!"
The manager told me that corporate increased the prices in the computer/register but never updated the menu boards and that she had no ability to change it. I don't know what to believe. Either way this is [censored]. How can you charge me $1.80 more than your posted price?
On my receipt, I was charged $13.29 plus $0.86 tax. I have always loved Popeye's chicken, but you keep driving me away. Between messed up orders, menu items not available, not being able to pay with cards half the time, and this, you are losing me. I thought $11.49 was expensive. $14.15 is way too much for 3 chicken strips, mashed potatoes, and a drink.
I will wait 24 hours for you to make it right or will post a review of exactly what happened to me.
Desired outcome: Tell me why I shouldn't file a complaint with the state AGs office and do something to make this right.My name is James Paradise.My cell phone is <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>. My email address is <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@comcast.net.
