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Mr Price Group / MRP

Mr Price Group / MRP review: Mobicel VX18

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9:33 am EDT
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Good Day.

Hope this finds you well.

It has come to my attention that there's no progress about this matter. Therefore I kindly request a refund or another phone, I bought my cell phone Mobicel VX18, original IMEI NUMBER IS [protected], late last year 03-11-2023 it didn't last for long I then took it back to Mr price cellular 10 days after purchasing.

That was shocking but I thought it was a minor fault, Come December holidays it stops working again. took it back again. 12th January 2024 because I was away for the holidays.

I have been going back and forth at this store for repairs only and no answers, 28-02-2024 was the third time and today is the date it's 22 April 2024. I haven't received any update and no one at Mr price cellular in Nonesi Mall has answers about this, this has inconvienced me in so many ways. please kindly attend to this matter.

Claimed loss: R1300

Desired outcome: REFUND OR EXCHANGE

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  1. Mr Price Group / MRP Contacts

  2. Mr Price Group / MRP phone numbers
    +27 800 212 535
    +27 800 212 535
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    Customer Care
  3. Mr Price Group / MRP emails
  4. Mr Price Group / MRP address
    65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
  5. Mr Price Group / MRP social media
  6. Jenny
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    Jun 13, 2024
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Mr Price Group / MRP is ranked 9 among 30 companies in the Fashion Tech category
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