CB Telecommunications Globe Telecom No internet connection

Globe Telecom review: No internet connection

Successu Plant of US

Nov 13, 2023 3:18 am EST

Verified customer

Featured review

Respected Sir/Ma'am

With due respect, I am writing this to inform you that the internet connection is down for the last one month, We paid our bill last October 03 and we lost our internet connection second week of October and until now we don't have internet connection. I have several calls on your number and they always directing us to the automated booth, I always requesting for customer service that I can talk to regarding to our concern but no one answered calls. They sent technicians but they just gave us fiber wire, they said that they will fix our internet connection but no one come again to fix it. As you know We are a company and most of our work/ transaction are done online, and for that We need a proper internet connection. You need a proper customer service department. We always pay our bill within time, yet We have to face such issue. It would be highly appreciated if you respond to my concern as soon as possible, We paid for the month of October our account number is [protected] but we experienced no internet connection for the whole month.

Desired outcome: I would like an fast response to our concern, and fix our internet connection as soon as possible.

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Globe Telecom contacts

Globe Telecom phone numbers

+63 277 301 000
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Customer Care

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Stock Transfer Service, Inc. (STSI)

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Stock Transfer Service, Inc. (STSI)

+63 2 7797 4307
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Investor Relations

+63 910 289 6581
+63 910 289 6581

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Globe Telecom emails

ir@globe.com.ph

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Investor Relations

stsiglobe@stocktransfer.com.ph

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globeofgood@globe.com.ph

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Confidence score: 100%

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