CB Energy and Power CenterPoint Energy Natural gas reconnection fee

CenterPoint Energy review: Natural gas reconnection fee

JFComplains of CROSBY, US

Apr 15, 2024 7:07 pm EDT

Verified customer

Featured review

Predatory $95 reconnection fees/unparalleled-unprecedented... I've looked at the company's reconnection fees in the past they've never been this high. I looked at other competitors' rates none are this high. After paying the past due balance I was told that I could call to schedule the reconnection appointment when a different agent attempted to tell me that additional fees would be required after we'd already paid the past due amount that was originally quoted as what had to be paid to reconnect the account. They lied/stole $178 then demanded $95 more to turn on services after I was already quoted a different amount and paid it. I'm calling the Houston Police Department, contacting the Railroad Commission, calling the news station, addressing this with other citizens and customers via social media and reporting this to the Public Utility Commission. This is not a business this is a predatory monopoly exploiting hard working Americans and they need to be disbanded and held accountable for the damages they've caused in American households.

Claimed loss: $500 We had to get a hotel room, buy food for seven people, and use gas money to travel outside of the area due to this companies lies/theft/deception and unethical business practices.

Desired outcome: I want my account restored immediately. I want my account credited $95 and If the people managing this company had a soul or any decency they would refund the expenses/cost incurred due to this oversight.

Confidential Information Hidden: This section contains confidential information visible to verified CenterPoint Energy representatives only. If you are affiliated with CenterPoint Energy, please claim your business to access these details.

CenterPoint Energy - home service plus is a worthless 23

Resolved

CenterPoint Energy - Reconnect Fees 14

CenterPoint Energy - unauthorized access into yard by meter reader 18

Resolved

CenterPoint Energy - scam and fraud 25

CenterPoint Energy - Very poor customer care service! 18

CenterPoint Energy - Lots of delays and excuses 1

CenterPoint Energy - gas

CenterPoint Energy - Gas meter upgrade. Meter installed at a (45 degree slope!

CenterPoint Energy - reconnection requirements and procedures

CenterPoint Energy - Gas line repair and damaged yard not fixed

View all CenterPoint Energy reviews and complaints

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CenterPoint Energy contacts

CenterPoint Energy phone numbers

+1 (800) 992-7552
+1 (800) 992-7552

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Arkansas

+1 (877) 224-6735
+1 (877) 224-6735

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California

+1 (866) 275-5252
+1 (866) 275-5252

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100%
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North Louisiana

+1 (800) 477-0177
+1 (800) 477-0177

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South Louisiana

+1 (888) 200-3788
+1 (888) 200-3788

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Ohio

+1 (800) 245-2377
+1 (800) 245-2377

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Minnesota, Residential

+1 (612) 321-4939
+1 (612) 321-4939

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Minnesota, Commercial

+1 (800) 371-5417
+1 (800) 371-5417

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Mississippi

+1 (877) 807-5193
+1 (877) 807-5193

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Wyoming

+1 (866) 275-5265
+1 (866) 275-5265

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Oklahoma

+1 (800) 752-8036
+1 (800) 752-8036

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Texas, Houston Metro

+1 (800) 376-9663
+1 (800) 376-9663

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Texas, Beaumont

+1 (800) 259-5544
+1 (800) 259-5544

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Texas, East Texas

+1 (800) 427-7142
+1 (800) 427-7142

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Texas, South Texas

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