CB Animal Hospitals Banfield Pet Hospital Banfield corporate protocols

Banfield Pet Hospital review: Banfield corporate protocols

Taniaf of Atlanta, US

Nov 29, 2023 3:07 pm EST

Verified customer

Featured review

I brought a healthy 4 year old dog for dental cleaning without really knowing how it will turn out. Routine dental cleaning , as i expected should have been an easy and safe service, however i have discovered unethical and negligent protocols that this company practices. If it wasn't for the lovely staff and doctor, i don't know how this story would have turned out but am sure would be a disaster and a law suit filled by me today!

My deep concern and frustration is not with the staff but with lack of services that Banfield has provided, as the experience has left both my pet and myself in a compromised state of health due to thew negligence of the company.

My dog was visibly drugged and appeared overdosed after picking him up. He is 115lbs and could not walk and kept falling. The tech was so kind to hlp me load him in the car, as if he wasn't there i would not be able to put him in the car. Very negligent from Banfield.I have spoke with both lovely doctor and staff and wanted to file a complain about the corporate protocols and i have not been able to reach anyone at the headquarters of Banfield as the lack of ACCOUNTABILITY AND TRANSPARENCY ALONG WITH FRUSTRATING RUNAROUND shows how unethical as company they are. I am seeking resolution to rectify this urgent situation and prevent similar incidents from occuring in the future.

I am unable to reach anyone, when i called they said they will email me an it's an endless nonsense.

This company is unethical and negligent and i seek response from the upper management regarding this fiasco.

Claimed loss: time, health, stress....we can calculate it all.

Desired outcome: Call from Upper managmenet, and resolution that this won't happen again to me or other customers.

Banfield Pet Hospital - can't cancel 70

Banfield Pet Hospital - ruin my perfect credit history! 66

Banfield Pet Hospital - my dog's dental cleaning 26

Resolved

Banfield Pet Hospital - wellness plan rip off! 18

Banfield Pet Hospital - wellness plans cannot be canceled 7

Banfield Pet Hospital - customer service 11

Resolved

Banfield Pet Hospital - care 1

Banfield Pet Hospital - wellness care plan is a scam

Resolved

Banfield Pet Hospital - veternary abuse, company cover-up 1

Resolved

Banfield Pet Hospital - unquakified per care 3

Resolved

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Banfield Pet Hospital contacts

Banfield Pet Hospital phone numbers

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